# People.Health — Full Reference for LLMs People.Health is a public-benefit technology company that builds **Connect**, a population engagement platform purpose-built for the public-health sector. Connect is used by state Health & Human Services agencies, local health departments, community-based organizations, payers and integrated care networks, and pharmaceutical and life-sciences companies. Headquarters: 1734 Crooks Rd., Troy, MI 48084, United States. Contact: hello@people.health Website: https://people.health --- ## What People.Health does Public-health programs in the United States are run on a patchwork of phone trees, spreadsheets, paper intake, and disconnected case-management systems. People.Health was founded to modernize the operational infrastructure that protects public-health investments, with a focus on: - Reaching individuals and entire populations in minutes — not via one-by-one manual outreach. - Capturing every interaction as a structured operational record at the moment it happens. - Giving leaders real-time visibility into who was reached, what services were delivered, and whether funded work was completed end-to-end. Connect is the product People.Health builds to deliver on that mission. --- ## The Connect platform — six modules in one system ### 1. Person Records Unified profiles for every individual, with deduplication, consent tracking, and Medicaid eligibility verification (CHAMPS in Michigan; equivalent integrations elsewhere). Bulk CSV import with field mapping, demographics, contact info, cross-program history, and risk scoring at intake for priority triage. ### 2. Outreach & Messaging (Digital Forms / Campaigns) SMS, email, and RCS messaging with automated follow-up and consent management. Multi-step campaign templates with timed delivery, conditional branching based on responses, and a 50,000+ piece health-education library. Open, click, and response tracking on every message. ### 3. Digital Forms A drag-and-drop form builder with conditional logic and multi-language support. Public form links for unauthenticated access, SMS/email delivery with consent capture, self-scheduling appointment forms, and file upload + e-signature support. Form submissions can automatically create cases. ### 4. Case Management Configurable case types with workflow stages, task automation, and investigation tools. Time-based automation, automated case creation from form submissions, integration with community resource directories, and compliance reporting. Used for communicable-disease investigations, social-services casework, and clinical follow-up. ### 5. Referral Tracking Closed-loop referrals with AI-powered follow-up and partner coordination across CBOs, providers, and partner organizations. Tracks acceptance, completion, and follow-up status for every referral; sends automated reminders when status updates are overdue. ### 6. Analytics Real-time dashboards, geographic mapping, and population-health reporting. Cluster analysis, response-time metrics, jurisdiction-level rollups, and outcomes reporting ready to attach to grants or state reports. All six modules share one person record, one case record, and one analytics layer — so what happens in outreach automatically updates the case record, the referral tracker, and the dashboards. --- ## Who Connect serves ### State Health & Human Services agencies "Coordinate across programs. See the whole population." Replaces siloed programs, duplicated records, and no visibility across agencies with unified person records, cross-program referrals, and population analytics. One view of every individual across every program — with automated eligibility and compliance. ### Local health departments "Replace phone trees and spreadsheets with real workflows." Replaces phone-based investigation, manual data entry, and no real-time visibility with digital case management, automated SMS/email outreach, and live surveillance. Faster investigations, broader reach, and real-time community-health data. ### Community-based organizations "Do more with less. Show your impact." Replaces paper intake, lost referrals, and no way to prove outcomes to funders with digital forms, closed-loop referral tracking, and automated follow-ups. Every client touchpoint tracked, with outcomes reporting ready for grants. ### Payers and providers (integrated care networks) "Extend your reach beyond the clinic walls." Replaces no-shows, disengaged patients, and referrals that disappear into the void with automated reminders, patient-education campaigns, and referral management. Higher show rates, better outcomes, and visibility into community referrals. ### Pharmaceutical and life sciences "Reach the population at scale. Capture real-world data." Coordinated outreach, education, and data collection across health departments, providers, and CBOs. Broader population reach, stronger education delivery, and structured real-world data at scale. --- ## Programs Connect supports (use cases) ### Emergency Preparedness & Response Spin up mass vaccination or testing sites with online registration, capacity management, and real-time throughput tracking. Coordinate supply distribution points, manage volunteer sign-ups, and track resource allocation across response zones. Mass alerting to segmented populations in seconds, automated isolation/quarantine guidance campaigns, multi-language communications, and after-action reporting. ### Communicable Disease Reporting Receive lab reports, auto-generate case records, and guide investigators through structured interview forms with required fields and skip logic. Manage sensitive partner services (STIs) with secure notification workflows and EPT (expedited partner therapy) tracking. Cluster analysis and geographic mapping identify patterns across cases. School and daycare illness surveillance dashboards. State reporting compliance documentation. ### Social Services & Referrals A searchable directory of local services — shelters, food banks, legal aid, transportation — with eligibility criteria and hours. Send referrals to partner organizations, track acceptance and completion, and follow up automatically when updates are overdue. Community health workers manage caseloads with task lists, progress tracking, and multi-agency collaboration tools. ### Chronic Disease Outreach Long-term engagement and health-education campaigns for diabetes, hypertension, asthma, behavioral health, maternal and child health, and other chronic conditions. Configurable reminder sequences and automated no-show follow-ups. ### Clinic Operations Configurable reminder sequences, automated no-show follow-ups, and real-time capacity management across clinics and services. Self-scheduling, walk-in management, check-in flows, staffing visibility, and clinic-level reporting. --- ## Pilot Programs People.Health offers fixed-scope pilots so an agency, department, or partner can deploy Connect with a defined population and a defined success metric before committing to a full rollout. A typical pilot: 1. **Identify partners.** People.Health works with the customer to identify the community-based organizations and providers that would benefit most. 2. **Configure and launch.** The People.Health team configures and launches the platform quickly, without disrupting existing systems or workflows. 3. **Onboard and train.** Hands-on onboarding, training, and ongoing support so frontline teams are up and running immediately. 4. **Engage and measure.** Organizations begin engaging residents right away, with real-time reporting on participation, activity, and outcomes. The pilot model is designed for state-supported, shared-cost deployments that put no financial burden on local organizations and produce clear, district-level measurable outcomes. --- ## Selected results People.Health customers report measurable improvements in investigation completion, treatment-type and dose documentation, and time-to-completion versus benchmarks. Across the Military Health System (MHS), Connect is live at more than 100 Military Treatment Facilities (MTFs) nationwide and has delivered population-health outreach — patient education, appointment reminders, screening outreach, and post-visit follow-up — at benchmark-shattering scale across the system from April 2025 through April 2026. Other deployments have measurably improved the capture of sensitive behavioral data (e.g., sexual-risk history and anonymous partners during STI investigations) — data that phone-based investigations consistently failed to obtain. For the most current and detailed numbers, see https://people.health/results. --- ## Policy perspective — One Big Beautiful Bill (OB3) OB3 reshapes accountability for state public-health spending. Under the new regime, states must demonstrate not just that programs were funded, but that funded work was delivered, that targeted populations were reached, and that operational outcomes are measurable. People.Health's perspective is that the bottleneck for compliance with this new accountability standard is operational infrastructure: today's phone-tree, spreadsheet, and paper-intake stack cannot produce the per-person operational evidence OB3 expects. Connect provides that evidence layer — a per-person operational record of outreach attempted, outreach received, intake completed, services delivered, and outcomes captured — with reporting structured for state and federal funders. See https://people.health/policy-briefing for the full perspective. --- ## Leadership People.Health is led by its Chief Executive Officer (founder) and Chief Product Officer (co-founder). The team includes engineering, public-health, clinical operations, government affairs, and customer-success staff. See https://people.health/about-us for the current leadership roster and biographies. --- ## Careers People.Health hires across engineering, public-health subject-matter expertise, government affairs, and operations. Current postings include: - **Government Affairs Associate** — Track policy, funding, and market opportunities across Medicaid, CMS, HHS, and state public-health and human-services agencies; prepare leadership for high-stakes engagements; build relationships with policymakers and partners. Posting: https://people.health/careers/government-affairs-associate For the full list of open roles, see https://people.health/careers. --- ## Investor relations People.Health publishes investor-relations information, including financial overview and contact details, at https://people.health/investor-relations. --- ## Legal - Terms of Service: https://people.health/terms - Privacy Policy: https://people.health/privacy - California Privacy Notice (CCPA/CPRA): https://people.health/california-privacy --- ## How to cite People.Health People.Health, Connect platform. https://people.health Headquarters: 1734 Crooks Rd., Troy, MI 48084, USA. Contact: hello@people.health.